产品交付
我们所有免费下载的产品均可在登录后直接下载。所有付费下载产品均可在购买后下载。付费产品将在收到并验证付款后可供下载。我们使用 PayPal、2checkout、MasterCard、Visa、American Express 和所有主要信用卡来处理付款。在支付任何产品之前，您必须同意他们的条款和条件。
您的购买信息将通过电子邮件发送到您的电子邮件地址。您需要在我们的网站开设一个帐户才能下载我们的任何产品（免费或付费）。在某些情况下，您的付款未成功完成，然后我们必须手动审核和处理下载信息。因此，根据情况和激活欺诈警报后所需的调查范围，延迟时间可能长达 1 小时到 24 小时。
产品兼容性/更新
所有 NFT 均设计为与最新可用的 WordPress 版本兼容。solarr 支持最新的现代网络浏览器，包括（但不限于）Chrome、Safari 和 Firefox。
目前，我们所有产品均不支持 Internet Explorer。付费用户可在产品说明中指定的特定时间段内获得产品更新。即使您的支持有效期已过，您仍然可以使用已安装的产品（主题和插件）。
修改
您可以根据自己的需求修改我们的任何产品。但请注意，修改前请先查看文档页面，并通过电子邮件咨询是否有更简单、更好的方法来实现您的目标。对于修改，我们始终建议使用模板覆盖方法或使用单独的插件，例如 PHP、JS 或 CSS 代码片段插件。直接在插件内部进行的修改将导致支持许可证失效。solarr 团队不承担为定制安装提供支持的义务。
未经授权/非法使用
如果我们认为您试图以任何方式滥用许可条款或我们的业务，我们保留立即冻结您用户帐户的权利。如果您在 solarr 网站上创建帐户，您有责任维护帐户的安全，并对该帐户下发生的所有活动以及与该帐户相关的任何其他操作负全部责任。您必须立即通知 solarr 任何未经授权使用您帐户的情况或任何其他安全漏洞。
产品许可和使用
我们所有的 NFT 均获得 GNU 通用公共许可证 (GPL) V2 或更高版本的许可。
支持
下载我们的产品后，您可以通过联系表单联系我们寻求支持，我们将尽力解决您的问题。对于较小的错误，我们将尝试通过电子邮件提供解决方案，之后我们将更新核心产品。主题和插件支持仅通过电子邮件为客户提供。通过推文、Facebook 评论或任何其他方式提出的支持请求在大多数情况下将被重定向回联系表单。如果您的支持需要对产品进行进一步修改，您有两个选择：等待产品进一步开发。或咨询聘请我们。
反欺诈
登录后即可免费下载。但是，所有客户购买交易都可能处于待处理状态，需要进行人工反欺诈检查，以审核支付系统。您将收到一封有关付款的详细电子邮件。反欺诈检查的实施是由于越来越多的欺诈交易是由非实际持卡人进行的。客户账户可能会被暂停24小时进行人工反欺诈检查，也可能被暂停更长时间以进行更多调查。
价格变动
solarr 保留随时临时或永久修改或停止任何产品（或其任何部分）的权利，无论是否发出通知。
退款
我们提供客户友好的 30 天退款政策。但您不能以购买的主题或插件不包含的功能为由要求退款。我们所有的插件在 WordPress.org 上都有免费版本。请在购买前试用。您也可以与支持团队讨论您平台所需的功能。
保修单
Solarr 产品“按原样”提供，不提供任何明示或暗示的保证。我们保证每款 Solarr 产品在主题/插件专用的最新稳定 WordPress 版本中正确安装、激活和配置选项后均能正常运行。由于插件数量众多，Solarr 无法保证与任何第三方插件的兼容性。请确保您使用的浏览器能够兼容主题/插件，因为我们无法保证 solarr.com 主题/插件兼容所有浏览器组合。
在任何情况下，我们的法人均不对任何损害承担责任，包括但不限于因使用或无法使用我们的产品而产生的直接、间接、特殊、偶然或必然的损害或其他损失。
我们无权提供可能用于任何或所有产品的库存图片和某些 True Type 字体 (TTF)。这些图片和字体需要您拥有或从其各自所有者处购买。我们在产品演示版本中展示的图片/视频仅供演示之用，不得在实际生产环境中使用。我公司保留随时更改或修改当前条款和条件的权利，恕不另行通知。
终身许可证
“使用寿命”一词指的是产品的使用寿命，并非指购买者的使用寿命或任何其他对该术语的假设。产品使用寿命并非在购买时定义。Solarr 保留随时宣布产品使用寿命终止的权利，届时需提前 30 至 90 天通知客户。
最后更新于2019年4月28日。solarr 保留随时更改或修改上述内容的权利，恕不另行通知。
Product Delivery
All our free downloadable products are available for direct download after login. All paid downloadable products can be downloaded upon purchase. Paid products will be accessible for download after payment is received and verified. To process our payments we use PayPal, 2checkout, MasterCard, Visa, American Express and all major credit cards. You must agree with their terms and conditions before paying for any of our products.
Your purchase information will be emailed to the email address. You need to open an account with our site to download any of our products (free or paid). There are some cases that your payment is not successfully done and then we have to review and process download information manually. So, delays can be as long as 1 hour and up to 24 hours depending on the situation and extent of investigation required after a fraud alert has been activated.
Product Compatibility/Updates
All NFTs are designed to be compatible with the latest available version of WordPress. solarr support the latest modern web browsers including (but not limited to) Chrome, Safari and Firefox.
We are not offering support for Internet Explorer for any of our products at this moment. Product updates are available to our paid users up to a certain period of time mentioned in the product description. But you can still use installed products (themes and plugins) even when your support validity expires.
Modifications
You are allowed to modify any of our products according to your requirements. However, please note that before you modify, check documentation page and consult is via email if there is an easier and better way to achieve what you want to do. For modifications, we always recommend using template override method or using a separate plugin such as PHP, JS or CSS snippet plugin. Modifications made directly inside the plugin will void the support license. solarr team will not be bound to offer support for customized installations.
Unauthorized/Illegal Uses
We reserve the right of blocking your user account immediately if we believe that you are trying to abuse the license term or our business in any way. If you create an account on the solarr website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify solarr of any unauthorized uses of your account or any other breaches of security.
Product Licensing and Usage
All of our NFTs are licensed under the GNU General Public License (GPL) V2 or later.
Support
Once you have downloaded our product, you may contact us for support via the contact form and we will do our best to resolve your issue. We will try to provide a solution via email for smaller bug fixes, after which we will update the core product. Theme and plugin support is offered to customers via email only. Support requests made by Tweet, Facebook comment or any other method in most cases will be redirected back to the contact form. If your support requires additional modification of the product then you have two options: Wait for further development of the product. Or Consult to hire us.
Anti-fraud
Free downloads are available after signing in. However, all of our customer purchases can be pending for manual anti-fraud check up to review of payment system. You will receive a detailed email about your payment. Anti-fraud check occurs due to the growing number of fraudulent transactions from persons who are not actual cardholders of the credit cards used during purchases. Customer account can be suspended for manual anti-fraud check for 24 hours, also it can be suspended for a longer term for more investigations.
Price Changes
solarr reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any product (or any part thereof) with or without notice.
Refunds
We have a customer friendly 30-day refund policy. But you can not ask for a refund claiming a feature that your purchased theme or plugin does not include. All of our plugins have free version available at WordPress.org. Please try them before you decide to buy. You can also discuss with the support team for features you need for your platform.
Warranty
solarr products are provided “as is” without warranty of any kind, either expressed or implied. Each of the solarr products are guaranteed to function correctly upon proper installation, activation and option configuration of the product in the latest stable WordPress version which theme/plugin was dedicated to. solarr cannot and do not guarantee compatibility with any 3rd party plugin – as there are simply too many plugins to support. Please ensure that the browsers you use will work with the themes/plugins as we cannot guarantee solarr.com themes/plugins will work with all browser combination.
In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
We are not licensed to provide stock images and certain true-type fonts (TTF) that might be used on any or all of the provided products. These require you own or purchase from their respective owners. The images/videos we show in the demo versions of our products are totally for demonstration purpose, you are not allowed to use them in production sites. Our company reserves the right to change or modify current Terms and Conditions with no prior notice.
Lifetime License
The term “Lifetime” refers to the lifetime of the Product. It does not mean the buyer’s lifetime or any other assumption of the term. The product lifetime is not defined at the time of purchase. solarr reserves the right to announce the end of Lifetime of a product any time within 30 and 90 days prior notice to the Customer.
Last updated on April 28, 2019. solarr reserves the right to change or modify the above contents any time without any prior notice.